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I've had my lap top not even one year. I use it every day for work.

The hinges are all of a sudden breaking on me. Not fully but they are loose and getting worse. I tried to get ASUS to help. The level of service I received had me in tears.

I can not afford to send me lap top in for unforeseen amount of days. I use it for work. I must have it! They want me to even pay for the shipment.

On top of that the call center was rude, unsympathetic and completely unwilling to provide anything outside of what is convenient to the company. I will make complaints everywhere for this. Consumer State and federal complaints as well. Social media, blogs!

I'm livid. They have no idea what service is....zero. ASUS I thought you were better than this. I trusted you!

You're warranty is not "Best In Class" and you do not "Aspire to be the incredible for Me". You failed me!

Product or Service Mentioned: Asus Laptop Repair.

Reason of review: Warranty issue.

Company wrote 0 public responses to the review from Jun 11, 2017.
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