Three Rivers, California
Not resolved
Customer service
Product or Service Quality

Th is is a terrible unit, I've had nothing but problems with it's functionality and operation, now the battery has apparently gone out and I had to order a new one and pay to have it installed. Previously I purchased an Asus netbook and also had many problems with it, but assumed it was just a lemon.

Will never purchase another Asus product. They claim persistent perfection but after reading the problems and complaints from other owners clearly their product is not up to par. Whereas it is easy to change the battery on other products the Asus battery is installed in such a way that makes it almost impossible to change it without professional help.

After owning two different Asus products I would highly recommend against its purchase by anyone.

This reviewer shared experience about bad quality and wants this business to offer any options to resolve the issue as the author lost $90. This person is overall dissatisfied with Asus. The most disappointing about asus vivotab smart at Asus was product quality and performance Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

This person also mentioned the following company Dell that you may also consider. Also, you can continue reading comments about Asus.

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