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Asus - WHAT A LEMON!

Purchased brand new from BestBuy. ASUS IS JUNK AND THE COMPANY IS A SCAM! Best Buy is an accomplice. Nothing but problems, new hard drive (minutes after factory warranty expired). Will NEVER buy anything from either again! That I promise. I will also make sure to tell, share, post to everyone it can reach. You Asus need to be investigated.
1.0
Details
Ease of Use
Style and Design
#1346032
Reply to reviews
I am currently having difficulty with the Asus computer repair and their customer service department. Here is the story as short as I can make it. I warn anyone who is considering sending an Asus tablet, notebook or computer for out of warranty repair to make sure you...
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1.3
I didn't like
  • Being strung along with no responsiveness
#1292076
Reply to reviews
good but the system was failing so i have to call tomorrow, otherwise the call center was nice and helpfull. Hope the can resolve the issue tomorrow since a need the laptop urgently. I don know though if they can ship overseas back, since I do not live in the staes and...
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#1279635
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I'm attempting to bring up my network with my new ASUS wireless router. My network includes 2 web servers, a phone and multiple wireless devices. The web servers serve web, email traffic, Tomcat-served apps and more. I need the ASUS router to support my bank of 5...
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#1269250
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I want to tell my story of purchasing Asus Notebook; After all my research i decided to buy Asus because of its quality and experienced technologies. (all my desktop computers had Asus Motherboard) I visit Media Markt store to buy Asus X556 UR model notebook. After...
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1.0
#1259395
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An Open Letter to Jerry Shen, CEO of ASUSTeck
An Open Letter to Jerry Shen, CEO of ASUSTeck
An Open Letter to Jerry Shen, CEO of ASUSTeck
An Open Letter to Jerry Shen, CEO of ASUSTeck
An Open Letter to Jerry Shen, CEO of ASUSTeck
An Open Letter to Jerry Shen, CEO of ASUSTeck
An Open Letter to Jerry Shen, CEO of ASUSTeck
An Open Letter to Jerry Shen, CEO of ASUSTeck
An Open Letter to Jerry Shen, CEO of ASUSTeck
Dear Jerry Shen, As the CEO of ASUSTeck, I think it is important that you are aware of how your customer service department is impacting on the reputation of your company. And it isn’t pretty -- http://techguylabs.com/episodes/1054/how-can-i-contact-ceo-asus -- as this...
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1.7
#1232977
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Computer got hot & was smoking. 03/2018 still under1 year warranty til 04/18/2018. After paying at my expense ASUS actually did not want to service it but expected me to pay $210.00 to repair as to heighten the scam allegedly because it had gotten wet! I shipped it in...
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1.0
#1230671
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Last April I bought a Zenfone 3 Max smartphone. For the first 6 months it worked well. For the past 6 months I have had nothing but trouble, as the bluetooth stopped working. I have spent hours on the phone with the various representatives in customer service and...
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Anonymous
ProfuseBoston Terrier

To continue my complaints about Asus. Since I am fed up with dealing with them and I'll be leaving the country in less than 2 weeks for 3 weeks and really need my phone, yeste...

1.7
I didn't like
  • Worst customer service
  • I am not getting what i have been promised
  • Faulty product and the lengthy repair time
#1224581
Reply to reviews
I purchased my notebook in June 2017 and it completely crashed around November. Display didn't work, when it did it was slow and would crash after a few minutes. It was still under warranty so I sent it to ASUS and it got there in the beginning of December. It's...
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1.4
I liked
  • Appalling
I didn't like
  • Harassing lying phone reps
  • Customer support bad quality
  • Cheap component
#1188533
Reply to reviews
I bought a laptop from an accredited ASUS store in SM Lipa (Philippines). And to my dismay, I had the laptop repaired just after 7 days!!! What the hell! I asked if the item can be replaced since it is not yet a month after I bought the item. But since it is already...
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1.0
#1188527
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