George Town, Penang
0 comments
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Have been requesting for pickup service to repair my laptop since 29/4/2013 (the nearest repair center is more than 250km from me) and till now still no reply from Asus. Since I wrote the email, I wrote in 3 additional emails, made 9 complaints via Facebook personal message on their official page and engaged in three live chat sessions (one of the staff even terminated the session when he realized that he cant solve my problem). Unfortunately, they still cant figure out how to collect my laptop from me and just imagine, Im living in one of the biggest city in South East Asia.

Related: Asus - Failed repair of TF701T tablet

Review about: Asus N43Sl Notebook.

I didn't like: Customer service, Laptop was just junk, Sustainibility, Repair service, Repair time.

Review #741865 is a subjective opinion of a user.

2.2
Diversity of Products or Services
Style and Design
Website
Product or Service Quality
Price Affordability
PRODUCT OR SERVICE Asus Repair
Reason of Review / Monetary Loss Poor customer service / $700
Preferred solution Let the company propose a solution

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