Asus Contact Information

Toll-Free Number:

  • (888) 678-3688 toll free

ASUS TAICHI VIP* Support Only:

  • (866) 455-2787

Component Product Support:

  • (812) 282-2787

RETAIL Product Support ONLY:

  • (877) 339-2787 toll free

System Product Support:

  • (888) 678-3688 toll free

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Currently you can call only US numbers.

Headquarters Address:

ASUSTeK COMPUTER INC.
15, Li-Te Rd.
Taipei 112, Taiwan

Social Networks:

Summary of Asus Customer Service Calls

13 TOTAL CALLS
92% SUCCESSFUL CONNECTIONS
04:50 AVG CALL DURATION
50% ISSUES RESOLVED

Customers Contact Asus to Ask about:

Product/ Service:

  • “My mobile display was broke”

Other:

  • “Technical problems”
  • “My new laptop failed”
  • “Tech support”

Asus Rating Stats

1.9 out of 5 stars
based on 98 reviews
See all 248 reviews reviews

Rating stats

  1. 45 reviews
  2. 28 reviews
  3. 17 reviews
  4. 4 reviews
  5. 4 reviews

Rating trend

About Asus

Top 5 Likes about Asus

Pricing, Good first impression, It has all the stuff i wanted, Good quality products, Asus personal branding

Top 5 Dislikes about Asus

Customer service, Worst customer service, Way they troubleshoot, Repair department, Not respecting warranty clauses

Summary

Asus is the manufacturer of motherboards. The company was established in 1990. ASUS has over 16 product lines, including its industry-redefining Eee products, desktop barebone systems, servers, notebooks, handhelds, network devices, broadband communications, LCD monitors, TVs, wireless applications, mobile telephones, pocket PCs, server motherboards, server systems, computer accessories, peripherals and CPT products. The company in the new digital era with environmentally sustainable computing alleviates the impact of computing on the environment. The customer service is available at 44 (0) 870 1208 340 and fax 44(0)1908 217 135 or via email using the web site of the company. Hours of Operation are 9:00 A.M. - 5:00 P.M. Eastern Time Monday through Friday. The US corporate office of the company is based in San Francisco Bay Area.

Asus reviews and complaints

Asus is ranked 223 out of 2564 in Appliances and Electronics category

Area Served

Worldwide

Payment Methods

VISA

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Asus Stats

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Number of Calls

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