Asus ZenPad S 8 Z580CA-C1-BK 8" 64 GB Tablet NIGTHMARE BAD ITEM
I mean they will NOT honor the warranty arguing is a damage (there is not evidence of any damage on the unit)
I got this tablet for 4 month and the screen start to separate from the tablet, I called ASUS they give an RMA I sent the tablet and to my surprise they will honor the warranty the say is "damaged" the tablet and screen have not even one scratch !
They send me an Invoice for $160 !!! I asked to return the tablet
The agent will not let me talk to a supervisor just pay the $160 or the tablet will be returned.
Horrible customer service never again I will purchase an Asus product till now the tablet was not returned to me !
100% Rip off
Reason of review: Warranty issue.
Monetary Loss: $350.
Preferred solution: Let the company propose a solution.
Asus Cons: Customer service, Warranty, Misleading customers.
Location: San Diego, California
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