Clute, Texas
1 comment
Not resolved

Cell broken under warranty. They wait for broken phone to come in, 3 months, then send you broken phone. Horrible policies for customer service.

Related: Gearbest - ASUS ZenFone 2 (ZE551ML)

Review about: Asus Zenfone 2 Ze551Ml Cell Phone.

Review #909542 is a subjective opinion of a user.

1.1
Delivery Service
Price Affordability
Exchange, Refund and Cancellation Policy
Ease of Use
Diversity of Products or Services
Discounts and Special Offers
Staff
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Customer service
Warranty
Advertised vs Delivered
Style and Design
Product or Service Quality
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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Butch
Las Vegas, Nevada, United States #1211497

Mr.Shih

I purchased this router based on the reviews that were on the web.

The unit worked well for a while then it started to overheat and loose connection. I called tech support they had no clue, so I just on until one day it would not connect at all. There are thousands of people that cutting holes in the cover and adding fans to cool the unit. I would do the same but mine doesn’t connect at all anymore.

The company had to know this now they want to charge me to fix a bad design flaw. I am retired computer tech and on a fixed income, I am asking you to fix or replace my router to restore my faith in your company and your products. It works great when it works but now my home is down everything was connected to the router phone, TV, computers.

I request your help in resolving the issue.Thank you in advance.

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