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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
1 comment

They suck don't promises out of warranty rma labels

Product or Service Mentioned: Asus Tablet.

Reason of review: Not as described.

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Had the worst experience with ASUS a couple years ago, tablet for daughter that worked off and on, couldn't update anything, could not surf the 'net at all. Would only charge maximum of 5% and was dead after 2 weeks, then months of aggravation, travel and gas cost for nothing, 7 supposed repairs later and no change, no repair done.

Staff is polite but company has a policy of no exchange or replacement of defective items nor could they or independent depots repair this product. $500 wasted.

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