Update by user Aug 12, 2015
No contact yet, I sent an email to their corp. office.
Update by user Aug 04, 2015
BTW ... I can understand if this was an isolated incident with one machine or from rough use...but BOTH computers at around the same time under normal operating conditions? This is obviously a design flaw and ASUS should stand behind their product(s) and honor some sort of solution.
Original review posted by user Aug 04, 2015
Bought two ASUS X200CA touch screen laptops at Best Buy for about $250 ea. Computers work really well.
However, both no longer charge due to faulty DC-IN charging port design. The pin either eventually will break off, or the contacts on the board will become loose. Contacted ASUS, both are out of warranty, only 12M. Will cost estimated $280 each to fix them, not including shipping both out to them.
I am pissed, I trusted ASUS tech for a long time, they make decent internal parts, but their retail products are ***. I will never buy another ASUS product again.
Product or Service Mentioned: Asus Laptop.
Reason of review: Bad quality.
Monetary Loss: $250.
Preferred solution: Let the company propose a solution.
I didn't like: Poor quality retail products.