Product: Asus Laptop Clear all filters (61 of 61 reviews match)
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I have not used this Asus computer more than four hours for almost two years. I just actually tried to write this complaint on the Asus piece of *** and it froze up. I am now using my HP computer that my computer repairman told me was about to crash and he recommended...
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Asus Laptop
#1132686
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No customer support. Faulty machines. Garbage company run by garbage human beings
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Anonymous
Murat Ertekin

I bought the a Zenphone-3 laser 6-7 months ago. It was dropped and has a crack on it but working well. On the other had, there is a problem with the socket where the phone is ...

1.0
Product
Asus Laptop
#1112096
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I purchased an asus laptop which I had barely used when approx. 6 weeks in I started having trouble so I contacted the store I purchased it from ,followed their system and it was sent the asus service centre in qld. approx. 2 weeks later it came back with more problems...
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1.0
Silverwater, New South Wales
Product
Asus Laptop
I didn't like
  • Did not stand by warranty
  • Blatant lying motto in search of incredible
  • Faulty product and the lengthy repair time
#1111173
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I bought an ASUS laptop for my son to use for college and 3 weeks later, it is unusable as I stare at a black screen. I have reset and restarted this thing more times than I can count. Best Buy has a 15 day return policy for their garbage and if you don't buy their...
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1.0
Product
Asus Laptop
I didn't like
  • Awful return policy
#1093616
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DONT BUY ASUS. They will sell you a defect and make you work for it. I bought an asus laptop. A month later it shows to be defective. Asus tells me i must send it in. At this rate i will send the laptop in and get it repaired each month. My one year warrently will he...
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rollo2016
rollo2016

Sometimes you actually get what you pay for. Asus brand is not the most reliable, altho it is cheap. Dump it, take your loss and buy a major brand laptop from HP, etc.

1.2
Product
Asus Laptop
#1036415
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Asus Laptop Review

Bought a laptop for my wife at Christmas for her business. Within the first 3 months hard drive went. Now here we are less than a year later and the hard drive went. Keep sending it back for repair, my wife has been in contact with them and they JUST DON'T CARE!!!
1.0
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Asus Laptop
#997621
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I purchased an Asus laptop 7 months ago. It stop charging and went dead when the battery drained. I called Asus and the customer service informed me that it is a three day turn around once they receive the computer. I then packaged and returned by FedEx. Asus received...
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Anonymous
Fair but honest

Dear fellow ASUS victim -- I've just filed a complaint with the FTC https://www.ftc.gov/ and I urge you to do the same. If enough of us do so, the FTC may take action against ...

1.0
Product
Asus Laptop
I liked
  • It has all the stuff i wanted
I didn't like
  • Customer service
#919653
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Asus Laptop Review

Horrible customer service we bought our son an a$1500.asus Laptop in July that stopped turning on by August . They would NOT replace it made us send back to California For $100.) Our cost)to ship and just came back still not working.
Product
Asus Laptop
#914760
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They made me send my eebook (a e402MA if curious) for repair 3 times (due to hardware being defective) and when I asked for a replacement because the product was clearly not going to be fixed, they started stalling, saying they will replace it ONLY with a recertified...
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1.5
Product
Asus Laptop
I didn't like
  • Ignoring customers
  • Repairs not getting done
  • Misleading customers
#904456
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Asus Laptop Review

I bought an asus laptop brand new i have only had it 3 years the ram memory had to be replaced now it is something else
1.0
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Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
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Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
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Product
Asus Laptop
#894276
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