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I have spent at least fifty dollars sending this computer back three times. I bought this computer because I thought my HP computer was about to crash because of overheating. That was almost two years ago. I have not used this Asus computer more than four hours for...
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#1132686
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Battery wouldn't charge. Laptop would only work plugged in. Had device about 95 days. Device at repair facility 7 weeks and counting. Chat support says waiting on parts, then in repair, then waiting on parts etc. Every time I contact they tell me someone will follow up...
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#1127106
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I WILL NEVER BUY AN ASUS PRODUCT AGAIN! Not only are their products poor quality but their repair department is incompetent. The customer service department is outsourced to the Caribbean which makes them ineffective. I purchased the ASUS ROC G20CB gaming desktop in...
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Anonymous
DoneWithAsus

h.kitchener - Thanks for the confirmation. Its unfortunate that the internet is full of dissatisfied ASUS customers!

h.kitchener
h.kitchener

Nice to hear that Best Buy helped you out. They are to be commended. As for Asus, I have found it to be a rather unreliable brand of computer and, altho cheaper to buy than mo...

1.9
I didn't like
  • Customer service has no concern for customers
#1117742
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Asus Laptop Review

Asus
#997621
1.0
Details
Bought a laptop for my wife at Christmas for her business. Within the first 3 months hard drive went. Now here we are less than a year later and the hard drive went. Keep sending it back for repair, my wife has been in contact with them and they JUST DON'T CARE!!!
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Asus Laptop Review

Asus
#894276
1.0
Details
I bought an asus laptop brand new i have only had it 3 years the ram memory had to be replaced now it is something else
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Warranty
Website

Asus Laptop Review

Asus
#716788
1.0
Details
I bought an Asus laptop in August of 2015 from hhgregg and within 6 months it wasn't working and the DVD never worked. Called Asus tech support and they couldn't fix it after they took my $89 for 1 y of IT support they said they would send a replacement that never came and when I called back they couldn't find my information. Never buy an Asus product.
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Product or Service Quality

Asus Tablet Review

Asus
#613927
1.0
Details
We bought a friend a Nexus 7 tablet on 11/27/14 abd she got it on 12,/1/14 .And t won't turn call Ausus and had to ship to it to them. Now saying not the s/n . We want our money back ,we are call our credit card and reporting this issue.
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Bought a laptop and 6-8 weeks later the cheaply made AC adaptor broke off inside the charging port, I went to Best Buy and they said it Should be warranty! they sent it to ASUS and said they would contact me. I got an estimate for more than i paid for the computer....
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1.0
I didn't like
  • Could have fixed it myself rather than break it
  • Broke my computer
  • Cheap component
#1117624
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No customer support. Faulty machines. Garbage company run by garbage human beings
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Anonymous
Murat Ertekin

I bought the a Zenphone-3 laser 6-7 months ago. It was dropped and has a crack on it but working well. On the other had, there is a problem with the socket where the phone is ...

1.0
#1112096
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I purchased an asus laptop which I had barely used when approx. 6 weeks in I started having trouble so I contacted the store I purchased it from ,followed their system and it was sent the asus service centre in qld. approx. 2 weeks later it came back with more problems...
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1.0
Silverwater, New South Wales
I didn't like
  • Did not stand by warranty
  • Blatant lying motto in search of incredible
  • Faulty product and the lengthy repair time
#1111173
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Asus Ethics, just a show off.
Asus Ethics, just a show off.
Asus Ethics, just a show off.
I've bought an Asus laptop and it crashes as soon as it gets Windows updates. I Tried to recover, re-install, hide driver updates, etc.. didn't work and 3rd day of my purchase I returned the product and asked for my money back. I've sent laptop to Asus to confirm the...
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1.0
I didn't like
  • Not respecting warranty clauses
  • Entire experience with service
  • Repair department
#1087523
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Asus - Do not chat! useless!!! call better
I had a problem with motherboard. Couldn't find it on any websites and 2 computer repair shops said they cant help me after charging 50$(just to take it apart and telling cant help) and 168$(for restoring data and copying on external hard drive since asus repairs...
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2.5
#1087347
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I purchased a 32" monitor Feb 16, 2017, it stopped working July 18, 2017. It wouldnt turn on so I shipped it to ASUS since it was under warranty. When they received it they said the LCD display was damaged and they sent me a picture (small pit in screen that wasnt...
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#1077605
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I have a zenfone3 laser about 8 month old and charging port is giving me issues i contacted them to see about repairing it and because my screen has a crack in upper corner my warranty is voild. Now i could understand if they said i would have to pay to repair the...
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Anonymous
Murat Ertekin

I bought the a Zenphone-3 laser 6-7 months ago. It was dropped and has a crack on it but working well. On the other had, there is a problem with the socket where the phone is ...

3.1
#1076864
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